Account Management

Position Summary

We are always on the lookout for talented individuals to join our digital marketing agency. While this is not an open position at this very moment, we hire for this role frequently and encourage you to submit your application to be considered for future opportunities.

We value diversity, creativity, and passion in our team members and are excited to see what unique skills and perspectives you can bring to the table. By submitting your application and completing a brief assessment, you'll be on our radar when this position does open.

If you know someone else who might be a good fit for this role, refer this to a friend with this link: COPY LINK

*This position is eligible for fully remote work as long you are a United States resident.

👋 In case we've never met before, we're WebMechanix - an award-winning digital marketing agency based in Columbia, MD. We run high-impact performance marketing programs for over 65+ clients, which means we have to understand our clients and our clients' customers intimately and manage a lot of digital marketing and advertising to reach them.

The Account Management discipline is responsible for owning all aspects of a client relationship -- both externally as a trusted individual for client points of contact and internally as a champion for the client’s efforts. The specifically manage client expectations and team capability, day-to-day communications, client calls, and ongoing activities. They spearhead key client touchpoints (like Business Reviews and kickoffs) and work with team members to shape strategy and delivery. This position is primarily remote but may require occasional travel to on-site company and client meetings.

Here's what you'll do:

• Work with your clients to establish business-level goals and initiatives, along with the associated key performance indicators (KPIs), and aid the client in achieving their specific goals
• Manage the client and manage the flow of work through the internal teams to ensure that we maximize our time and effort and our client's investment
• Identify and solve problems, talk fluently about our scope of work, and address most questions about our typical digital marketing channels (SEO, PPC, Social Media advertising, email marketing, CRO, analytics, etc.)
• Constantly educate clients and present relevant, new, and innovative ideas to keep them excited
• Manage media budgets for clients
• Manage profitability for clients to ensure that we are efficiently using resources
• Identify and execute on opportunities to capture customer testimonials and referrals

Requirements

Here's what you'll have:

• Proven experience leading campaigns, projects, and clients in our digital marketing service offerings that include: online advertising (paid search and social), search engine optimization (SEO), email marketing, marketing automation, content creation, conversion rate optimization, and analytics/reporting.
• Excellent workflow management, project management, and optimization skills.
• Strong client leadership skills and communication abilities
• Fluency in Google Analytics, Google Ads, Facebook Ads, keyword research tools, reporting tools, and a range of popular digital marketing tools
• 3+ years of digital marketing experience
• Bachelor's degree or equivalent experience in a related field

Benefits

Here’s what we offer:

• Unlimited Vacation Time
• 8 Weeks Paid Family Leave
• Health Insurance options w/ Employer Contribution
• 401(k) Retirement Plan w/ Employer Matching
• Flexible Work Hours
• Telecommuting
• 13.5 Paid Holidays
• Weekly Training
• Monthly Mentorship Meetings
• Casual Dress Code
• ...and more! Ask us about our favorite benefits!
  
  

Here’s where to learn more:

• See what employees have to say on Glassdoor
• See what clients have to say on Clutch
  
  

WebMechanix is committed to the principles of Equal Employment Opportunity for all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability, genetic information, sexual orientation, or any other category covered by law.

U.S. Residents Only